Job Title: Support Worker
Location: Supported Housing Services (Downpatrick)
Hours of work: Up to 40 hours per week Rate : £9.70 – £9.90

Work pattern determined on a rota basis and includes irregular hours, daytime, evenings, weekends, split shifts, and waking night duty depending on the needs
of the service.

Job Purpose:
To work as part of a team of support staff to provide individual, person-centred
support for service users with learning disabilities and difficulties, complex needs
and autism in a supported housing service

Core Duties:
-Compassion and Care -Provide person-centred support to service users as identified in their support plans

-Facilitate and enhance their daily and independent living skills

-Inspire our service users to succeed and develop

-Act as a nominated co-worker for allocated service users, putting the service user at the heart of what they do.

-Accurately maintain records in line with the organisations policies and procedures, adhering to all guidelines and best practice

-Be a positive, proactive and supportive member of our team.

-Proactively develop new ideas to support our service users and to enhance how we work for our service users.

-Responsible for leading a shift, delegating key tasks to team members, ensuring all tasks are completed, and be the first point of escalation of issues

-Plan and implement activities on a shift including staffing levels, work allocation, transport.

-Ensure communication is effective and transparent to team members and service users, and all policies and procedures are understood and followed

-Report significant events to the relevant stakeholders in line with the organisation’s policies and procedures..

-Safeguard the use of service users’ finances, managing checks and audits

-Ensure the medication policy is adhered to by all team members and breaches are escalated

-Complete sleep overs as required and be first response for any crisis

-Support our service users to meet their physical, personal and emotional needs as identified in their support plans, identifying and reporting changes in servicer users’ needs

-Support service users with growing their life skills, including advice & guidance to manage personal budgets, maintaining their property, living as part of a household, and to look after their health and wellbeing

-Participate in the planning and development of structured activity programmes for service users, which may include supporting service users with day activities and assessments

-Assist service users to overcome social exclusion by supporting them to attend and take part in community based social activities and play their part in the local community

-Fulfil the role as a Key Worker for service users and lead all liaisons with parents, carers, next of kin, medical professionals other third parties to ensure the best standard of support for each service user

-Review regular progression of service user’s SMART goals and outcomes. This includes the sourcing and implementation of additional support to achieve the goals.

-Maintain and review all Care/Support Plans and all relevant service user documentation Care –

-Protect the rights and promote the interests of the service user

-Strive to establish and maintain the trust and confidence of the servicer user

-Promote the independence of service users while protecting them from danger and harm

-Take part in the collection and distribution of money from our central office to your working location

-Support our service users with eating, drinking, personal care, and mobility as may be required and in line their support plans and best practice

-Report and escalate incidents appropriately and in good time, in line with our policies and procedures

Actively and positively participate in regular team meetings

Attend training events and courses as required in the fulfilment of your role

Accurately maintain all records and administration in line with our policies and

procedures, including using our online care logging system, and providing effective handover information to team members

Adhere to all health and safety requirements in the fulfilment of the role

Job Description:Education\

Qualifications &Experience:NVQ/QCF Level 2 in Social Care(Adults) or an equivalentqualification,

PLUS at least oneyear’s experience of working withpeople who have a learningdisability


Relevant training such as NISCCInduction

PLUS two years’experience of working with peoplewho have a learning disability andautism

Experience of administering medication

Full Driving Licence acceptable to the organisation’s insurers

Completed NVQ/QCFLevel 3 in Social Care(Adults)1 years’ experience of working with adults with learning disability Skills and Attributes:

-Demonstrate a genuine care and commitment to our service users

-confident to lead, motivate and organise a shift team, and able to work under pressure

-Excellent interpersonal, written and verbal communication skills,

Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment NI Ltd adheres to all current employment legislation. Please note only those candidates shortlisted may be contacted.

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