Library Assistant

Library Assistant BT75 0PG Fivemile Town 

Rate: £12.52 p/h

Hours:

Times/pattern of work to be agreed as for the place of work. Working patterns may be subject to change.
The post-holder will be based at any one of the aforementioned Libraries and may be required to work at other library locations within the geographical area at a reasonable distance. The postholder is required to work a pattern comprising a mix of mornings, afternoons, evenings and weekends. The post-holder may be required to work alone at a service point.

Key Duties:

-Handling client enquiries using print and electronic resources (eg books, CD ROM and the Internet

-Processing requests;
-Helping clients to select and use all library resources and facilities;
-Introducing and explaining library services, rules and regulation to new and existing clients and operating Libraries NI complaints procedure;
-Registering clients.
-Assist with the routine delivery of the programme of promotional activities to include school class visits, story time, user education events, special initiatives etc.
-Assist with the day to day routine procedures and the delivery of client focussed library services in the areas of learning, information, leisure and culture to include:
-Shelving, tidying, maintaining books and other resources;
-Circulation e.g.: issue, discharge, and renewal procedures for all resources;.
-Operation of information communication technology relevant to the post.
-Assist with collation of statistics and maintenance of appropriate records as required.
-Play an active role within the team in ensuring that all services are provided to consistently high standards and comply with current library policy and procedures.
-Provide the first response to comments and complaints from the public within the guidelines of the Library Services complaint procedure.

Essential Criteria: 

QUALIFICATIONS
-a minimum of five GCSE/GCE O levels at grades A*-C or equivalent, including English and Maths or equivalent/higher qualification.
EXPERIENCE
-at least one years’ experience working with the public in a face to face customer focused environment

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation. Please note only those candidates shortlisted may be contacted.