Care Administrative Assistant

Band 3 Care Administrative Assistant

Rate: £11.45 p/h

Hours: 37.5 hpw

Job Summary:

The post holder will provide administrative support to an out of hours Care team. They will maintain and update all records held within the Care Out of Hours team to support the rostering of Home Care Assistants. This will involve extensive use of the telephone to contact staff to assist with ensuring that work rosters are covered. They will also be in contact with clients and carers to keep them informed of changes to the rota or to deal with appropriate queries.

Key Duties:

-Maintain details of Home Care Assistant availability for work and match this against the work required.

-Administration of work rotas for Home Care Assistants including allocation of duties covering annual leave, sick leave, mandatory training and any other changes to the duty rota using Comcare IT software.

-To arrange alternative cover when a Care Assistant is unable to report for duty.

-Work closely with Home Care Supervisors and to advise at earliest opportunity of difficulties in administration of duty rotas.

-Check Home Care Assistant mileage against allocated duties for approval by Home Care Supervisor.

-Responsible for inputting all information relating to payroll and internal/external invoices on a timely basis using Comcare System or agreed manual systems.

-Present appropriate payroll information on a timely basis to ensure payment of all staff.

-Make appointments with Occupational Health when required and requested by Home Care Supervisor and send out appropriate letters.

-Establish and maintain efficient and structured administration support systems.

-Assist in collating statistical information to be provided to various departments – internal and external

-Maintain staff personal files to include all staff details and ensure that a copy of all correspondence relating to the staff member is in their personal file.

-Maintain and monitor stock and stationery and other stock items

-Input and extract accurate information from various sources eg SOSCARE, Access and Excel, to produce reports

-Provide administrative support as appropriate in the selection and recruitment of staff.

-Participate in the appraisal and performance review and undertake necessary training to require and update any skills as deemed appropriate to the efficient discharge of duties of the post.

Essential Criteria:

-Experience in the use of Microsoft office products including Word and Excel

-Available from 7am – 5pm on a rota basis

-4 GCSEs at Grades A-C including English Language and Maths or equivalent / higher qualification

AND

1 years’ experience in a clerical / administrative role

OR

2 years’ experience in a clerical / administrative role.

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation. Please note only those candidates shortlisted may be contacted.