Band 3 Shared Services Support Officer

Band 3 Shared Services Support Officer

Rate: £11.67 p/h

Hours: 37.5 hpw

Key Duties: 

-Act as point of contact for all customers and clients ensuring that all queries/ issues are cascaded up to the relevant person, if appropriate.

-Provide high quality administrative support to respective service area ensuring the effective operation of systems and procedures.

-Input, process, monitor and validate information effectively in a timely manner ensuring accuracy and attention to detail.

-Assist with the analysis and monitoring of information/statistics.-Collate information and assist with the preparation reports, documents and proposals for senior staff within the service area as well as routine advice, guidance and assistance as required.

-Contribute to the compilation of relevant protocols and procedures for service area.

-Assist in the development and implementation of relevant systems within the service area.

-Ensure that stationery stock levels are maintained, replenished and stored securely.

-Ensure a continual high standard of service is provided to all staff, customers, members of the public and suppliers.

-Continually seek to improve the service delivered within your service area by committing to attend personal development training, demonstrating a team work ethic and embracing change.

Essential Criteria:

– A minimum of five GCSE’s to include English Language and Maths (Grades A -C) or equivalent qualification

OR

-18 months relevant experience

-Applicants must be willing to undertake REC Level 2 Certificate in Recruitment Resourcing within 12 months of commencement of employment

-Ability to use own initiative and work independently or as part of a team to ensure that performance targets and objectives are met

– Ability to prioritise work to achieve set deadlines

Effective communication skills, orally, written and electronically.

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.

Please note only those candidates shortlisted may be contacted