Band 3 Admin Support Worker

Band 3 Admin Support Worker Derry/Londonderry

Duration: 1 month

Rate: £11.67 p/h

Hours: 24 hpw

Key Duties

1.1 Assist with any administrative duties
1.2 Provide general health information and support to people and signpost appropriately to local services.
1.3 Open and action incoming mail and direct correspondence as required.
1.4 Provide refreshments to people

1.6 Be responsible for maintaining the schedule for room bookings as requested by the designated services and ensure resources are available as required on the day.
1.7 Use good communication skills to provide both direct and indirect (e.g. face to face, telephone or written communication) information to patients/families or carers and volunteers as appropriate, to support their individual needs and where necessary escalate to the appropriate professional.
1.8 Update and maintain share point.
1.9 Collate data to enable accurate reporting to support audit, governance, research and service development.
1.11 Reinforce information given to patients on healthy lifestyle choices and signs and symptoms.
1.12 Provide cross cover for tasks within this service when required.

Essential Criteria

5 GCSEs (Grade A-C) to include English Language or equivalent qualifications or higher standard of education and 1 year administrative / clerical experience
Or:
NVQ Level II Business Administration or equivalent and 1 year Administrative / Clerical experience
Or:
3 years Administrative / Clerical experience

Knowledge of Health and Social Services
Knowledge of HSCC computer systems e.g. PAS, ECR
Working knowledge of databases and spreadsheets
Excellent communication skills
Experience of working with patients

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.

Please note only those candidates may be contacted shortlisted.